Cross Cultural Health Care

Critical Measures was among the first training and consulting organizations in the United States to specialize in cross cultural health care. Over the years, we have worked with more than 20 health care organizations on a variety of diversity issues and culturally competent patient care. Our clients include leading hospitals and hospital corporations, health insurers and managed care organizations, medical schools and residency programs.

Critical Measures offers live training on cultural competence in health care and cultural competence organizational assessments for health plans, hospitals and clinics. Health care entities that work with Critical Measures consultants to complete a cultural competence organizational assessment will learn whether they meet current federal and state regulatory requirements, as well as how they compare against national best practices for delivering culturally and linguistically appropriate care.

Once an organizational assessment has been completed, the findings can be used to create a Strategic Cultural Competence Plan for the organization and to further tailor or customize training programs to address identified problems. Our live training modules include: Delivering Culturally Appropriate Patient Care, Working with Interpreters, Ethical Issues in Cross Cultural Care, Cross Cultural Communication, Cross Cultural Teambuilding, Managing Cross Cultural Conflict, Legal and Regulatory Issues in Delivering Culturally and Linguistically Appropriate Health Care, and Cultural Issues in Death and Dying.

Customized or population-specific training modules are also available upon request.

Would you like to know more about the services Critical Measures offers? Contact Us Now!

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