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Stemming the Tide of Rising Harassment Litigation: Is Training the Answer?

The United States is awash in an unprecedented number of workplace harassment cases. Harassment charges filed with the Equal Employment Opportunity Commission (EEOC) during the 1980s totaled 19,434. During the 1990s total EEOC harassment charges totaled 109,472 - more than a five-fold increase... Join and download full version

Failure to Train Managers Is An "Extraordinary Mistake" Court Says.

A recent decision of the Seventh Circuit Court of Appeals makes plain that employers who fail to train hiring managers on legally effective interviewing and hiring techniques may forfeit the new Farragher/Ellerth affirmative defense and incur punitive damages. See Mathis v. Phillips Chevrolet, Inc., 269 F.3d 771, (7th Cir. 2001).

In Mathis, an African American man with 24 years of car sales experience applied for a sales position at Phillips Chevrolet. The application form contained the standard affirmation that Phillips was an equal opportunity employer. However, the same form also asked for a date of discharge from the military - which Mathis dutifully listed as 1959. From this information, the court concluded that the dealership knew that Mathis was over 40 years of age... Join and download full version

How Cultural Competence Relates to Your Hospital's Overall Business Objectives.

Diversity and cultural competence in health care have a direct relationship to your hospital's strategic goals and objectives. Consider:

• Hospital's Patients Are Becoming More Diverse. This diversity results from three sources: globalization, the growing diversity of the U.S. population, and the growing diversity of state populations (both rural and urban)
  
  
• As globalization continues, more international patients will have the financial means to purchase care in the United States... Join and download full version

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